How do I get a refund? Shapr3D May 30, 2020 02:25 Updated You can get a refund by first answering some questions in this survey. When you finish the survey, we’ll send you the next steps to get a refund. Related articles Is Shapr3D free? How can I cancel my subscription? Is there an educational license? How can I get it? Do you offer a perpetual license? How do I purchase Shapr3D Pro?