How do I get a refund? Shapr3D July 14, 2020 05:59 Updated You can get a refund by first answering some questions in this survey. When you finish the survey, we’ll send you the next steps to get a refund. Related articles How can I cancel my subscription? Is Shapr3D free? Is there an educational license? How can I get it? Do you offer a perpetual license? How do I purchase Shapr3D Pro?