Email your request to userdata@shapr3d.com. We’ll send you your data reports if you’re interested in browsing them. If you want to delete your collected data, we’ll delete it from our logs. Remember, this deletion is irreversible.
When you email us, it’s important that you identify yourself so we can easily find your data in our logs:
- If you already have an account that you use to log in to Shapr3D, include your account email in your email request.
- If you haven’t created an account for Shapr3D, send us the name of your country and city where you’re currently using the app. We’ll ask you to perform a series of in-app actions at a specified time to identify you.