You can reset your Shapr3D account's password through the Shapr3D website or the app. 

Website

1. Go to shapr3d.com and select Sign in. 
2. Select Forgot password?
   The Reset password page will appear. 
3. Enter your email address in the Email field. 
   
4. Select Send reset link. 
   You'll receive an email from the Shapr3D team (no-reply@shapr3d.com). 
5. Open the email and select Reset password.
   You'll be directed to a page to reset the password.
6. Enter your new password in the Password and Confirm password fields.
   
7. Select Save. 

App 

1. Go to Settings.
2. Select Log In and then Forgot your password?. 
3. Enter your email address and select Continue. 
   You'll receive an email from the Shapr3D team (no-reply@shapr3d.com). 
4. Open the email and select Reset password.
   
   You'll be directed to a browser page to reset the password.
5. Enter your new password in the Password and Confirm password fields.
6. Select Save.