You can reset your Shapr3D account password through the Shapr3D website or the app. 

From the Website

1. Go to shapr3d.com and select Sign in. 
2. Select Forgot password? 
   
3. From the Reset password page, enter your email address in the Email field.
   
4. Select Send reset link to receive an email from the Shapr3D team (no-reply@shapr3d.com).
5. Open the email and select Reset password to be linked to the Reset password page. 
   
6. Enter your new password in the Password and Re-enter password fields.
7. Select Save. 

From the App 

1. Open the app.
2. Select Log In.
3. From the Log In screen that pops up, select Forgot password?
   
4. From the Reset Password screen, enter your email address in the Email field.
   
5. Select Send reset link to receive an email from the Shapr3D team (no-reply@shapr3d.com).
   
6. Open the email and select Reset password to be directed to a page to reset the password.
7. Enter your new password in the Password and Re-enter password fields.
   
8. Select Save.