You can reset your Shapr3D account's password through the Shapr3D website or the app. 

Website

1. Go to shapr3d.com and click Sign in. 
2. Click Forgot password?
   The Reset password page will appear. 
3. Enter your email address in the Email field. 
   
4. Click Send reset link. 
   You'll receive an email from the Shapr3D team (no-reply@shapr3d.com). 
5. Open the email and click Reset password.
   You'll be directed to a page to reset the password.
6. Enter your new password in the Password and Confirm password fields.
   
7. Click Save. 

App 

1. Open the app. 
   The Create Account window will appear.
2. Click Log In. and then Forgot your password? 
3. Enter your email address and click Send.
   You'll receive an email from the Shapr3D team (no-reply@shapr3d.com). 
4. Open the email and click Reset password.
   You'll be directed to a browser page to reset the password.
5. Enter your new password in the Password and Confirm password fields.
6. Click Save.