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Reset your password

If you've forgotten your Shapr3D account password, you can reset it through the website or directly from Shapr3D. Follow the steps below to learn how.

  1. Access the reset page in the following ways:
    • From the website: Go to account.shapr3d.com
    • From Shapr3D icon-shapr3d-app.png: Open Shapr3D and then select Log In. If you're still logged in, log out first.
  2. From the Log In page, select Forgot password?

    reset-your-password.png
  3. From the Reset password page, enter your email address in the Email field.
  4. Select Send Reset Link to receive an email from the Shapr3D team (no-reply@shapr3d.com).
  5. Open the email and select Reset password to direct you back to the reset page. 
  6. Enter your new password in the Password and Re-enter password fields.
  7. To finish, select Save
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