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  1. Shapr3D Help Desk
  2. Shapr3D for Windows
  3. Account

Account

Find out about Shapr3D’s tech specs, pricing, and user data settings

Technical requirements

  • I can't install Shapr3D from the Microsoft Store. What do I do?
  • Which device is compatible with Shapr3D for Windows?
  • Which languages are supported?
  • How can I download the app?
  • Do I need internet connection to use the app?
See all 8 articles

Pricing

  • I’ve subscribed to Business. How do I switch to Pro?
  • FAQ: Shapr3D Pro
  • Can I get a discount?
  • How do I upgrade or downgrade my subscription?
  • Is Shapr3D free?
See all 13 articles

Account settings

  • How do I delete my Shapr3D account?
  • Why can't I fully access the Support portal?
  • What can I do in Settings?
  • How do I reset my password?

User data management

  • What user data is collected by the Shapr3D app?
  • How can I opt out from sending data from the app?
  • How can I browse or delete my collected data?