When submitting a request to our support team, a screen recording helps collect information about your issue. To ensure that the format of screen recordings you submit is supported by Shapr3D, follow the tips below on how to create screen recordings on your device.
Important
If you choose to provide attachments of your work in your support ticket, please include in your description that you give Shapr3D consent to look at data related to your submitted file.
How to create screen recordings
Windows
Try these tips on how to screen record on Windows:
- Follow this guide on how to record your screen on Windows 11.
- You can also use a screen recording app available in the Microsoft Store, such as Screen Recorder Pro or other free tools.
iPadOS
To learn how to screen record on your iPad, refer to this Apple support page: Record the screen on your iPhone, iPad, or iPod touch.
macOS
To learn how to screen record on a Mac device, refer to this Apple support page: Take screenshots or screen recordings on Mac.
visionOS
On Apple Vision Pro, you can capture your view or record your session using built-in gestures and controls. For detailed steps on how to take captures or recordings in visionOS, see Apple’s guide: Take a capture or recording of your view in visionOS.