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Create screen recordings for your request

When submitting a request to our support team, a screen recording helps collect information about your issue. To ensure that the format of screen recordings you submit is supported by Shapr3D, follow the tips below on how to share regular and larger files.

Important

If you choose to provide attachments of your work in your support ticket, please provide an explicit line in your description that you are giving Shapr3D consent to look at data related to your submitted file.

How to create screen recordings

Windows iPadOS macOS

Try these tips on how to screen record on Windows:

Share large cloud files with our support team

 

If your screen recording results in a larger file or fails to upload in the request form, you can upload your files to Google Drive or WeTransfer and include the shareable link in the description of your request.

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