Get help
Submitting requests, account verification, and how to get support
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Submit a request
Depending on your subscription type, you can submit a request or open a support ticket for the fo...
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Verify your Shapr3D account
To fully access the Shapr3D Customer Support portal, you need to verify your Shapr3D account emai...
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Create screen recordings for your request
When submitting a request to our support team, a screen recording helps collect information about...
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Find hardware and software specifications
Knowing the hardware and software specifications of your device is important when you’re experien...
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EDU license email whitelist guide
Shapr3D offers email whitelisting for accredited educational institutions. Whitelisting email dom...