Get help
Submitting requests, account verification, and how to get support
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How to submit a support request
Shapr3D Support is here to help with technical issues, account management, and anything that gets...
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Verify your Shapr3D account
To fully access the Shapr3D Customer Support portal , you need to verify your Shapr3D account ema...
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Create screen recordings for your request
When submitting a request to our support team, a screen recording helps collect information about...
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Find hardware and software specifications
When reaching out to Shapr3D support for technical issues, make sure to provide accurate hardware...
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Educational license email whitelist guide
Shapr3D offers email whitelisting for accredited educational institutions. Whitelisting email dom...