EDU license FAQ

Due to a recent restructuring of the EDU license, you may find that this plan is no longer available in your country. Get some answers below to find out more about this change.

I want to apply for the EDU license but I can see that it’s not available in my country anymore. Why is that?
Due to some recent changes, we are currently restructuring our educational program. In the meantime, you can check our pricing page for other available options.
Will the EDU license be available for my country again in the future?
The relaunch has no definite time at the moment, but we will be sure to announce if anything changes. In the meantime, you can check our pricing page for other options available for you.
I’m a teacher and I’ve been teaching Shapr3D for two years now. My EDU license has expired and I noticed that this option is no longer available in my country. I'm in the middle of a school semester and Shapr3D is part of the curriculum. Can you please continue my license as an exception?
We understand how important it is to be able to continue with your lessons. As an alternative, you can opt to use Shapr3D Basic which includes all our foundational tools and features for free. For other available options, check out our pricing page.
I’m studying abroad and currently spending my summer in my home country. I’m unable to renew my EDU license from your website, can you please help?
The availability of the EDU license depends on your current location. If you don’t see the option while in your home country, we recommend that you renew once you’re back in the country of your education.
I have the Shapr3D EDU license and just found out that it’s no longer available in some countries.
Should I be worried?
Your subscription will remain active until it expires. Once your subscription expires and you still have access to renew your EDU license, it means that your country is not affected by the restructuring. You can still continue to use it while you’re part of an educational institution. If you have trouble renewing your subscription, you can visit our pricing page for other available options.
Our school uses Shapr3D and now they can’t use the EDU license. What alternatives/solutions can you offer?
As an alternative, you can opt to use Shapr3D Basic which includes all our foundational tools and features for free. For other available options, check out our pricing page.
I’ve already submitted the required documents for the EDU license. Are you able to give me a license until I finish university? I only have a year left.
Unfortunately, we cannot give you a license if the EDU license is not available in your country. As an alternative, you can opt to use Shapr3D Basic which includes all our foundational tools and features for free. For other available options, check out our pricing page.
My EDU license expired and I can’t renew it. All my projects in Shapr3D are locked and I need them to give presentations. How can I access them again?
Shapr3D Basic allows you to access up to 2 projects. You can export your projects to a low-res STL, and then import the projects that you need for your presentation. For other available options, check out our pricing page.
Which countries are affected by this change? Will you restrict more countries in the future?
The countries affected by this change may vary depending on the ongoing restructuring. We recommend that you visit our pricing page to check the options available for your country.
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