Troubleshoot
- Fix broken dependencies in Design History When you model in Shapr3D, each step that gets recorded in History forms a dependency or connection. If a step – such...
- Launch Issues on HP Victus and Omen Laptops Some users with HP Victus and HP Omen laptops may encounter issues launching Shapr3D for Windows. This is commonly du...
- Password reset issues If you're having trouble resetting your Shapr3D account password or experiencing issues such as not receiving the pas...
- Installation issues Installation issues can sometimes interfere with setting up Shapr3D. . This guide covers common issues and troublesho...
- Shapr3D stability issues Running Shapr3D on the latest drivers gives you the best modeling experience. If you experience stability issues whil...
- Third-party known issues iOS and iPadOS sharing issues There's a known issue in iOS 13/iPadOS 13 and later that prevents users from using Air...
- Error messages in History When reviewing the History sidebar, you may occasionally notice yellow warning symbols beside certain steps. Yellow w...
- Rendering accuracy In Shapr3D, rendering accuracy may differ from modeling accuracy. While Shapr3D uses a Parasolid modeling engine to c...