Cloud and data storage solutions

Shapr3D offers a variety of data storage solutions, allowing organizations to choose the level of control and security that best fits their needs.

Shapr3D Cloud

  • Instant Access Across Devices: Shapr3D Cloud synchronizes data automatically, allowing seamless access to designs across devices.
  • AWS-backed Security: Built on Amazon Web Services (AWS), Shapr3D Cloud benefits from AWS’s industry-leading security and backup protocols.
  • Collaboration-Ready: The cloud solution ensures secure collaboration between team members, with revisions stored using AWS S3 and enterprise-grade security features.

Single Tenant Data Storage

  • Dedicated Storage for Enterprises: This solution allows companies to have their own isolated data storage on the Shapr3D Cloud, ensuring that data remains separate from other customers.
  • Enhanced Security: Additional security measures limit access to designated personnel, adding another layer of privacy.

Self-Hosted Private Cloud Storage

  • Complete Control: For companies looking to maintain full control over their infrastructure, Shapr3D’s self-hosted option leverages your own cloud while offering all the features of Shapr3D Cloud.
  • Custom Security Audits: Companies can conduct their own security audits and manage firewall configurations for complete control over access.

On-Premises Data Storage

  • Maximum Control: Store all design data within your secure network infrastructure, ensuring data never leaves your organization’s environment.
  • Minimal IT Overhead: Setup and maintenance are straightforward, requiring minimal resources from your IT team.

Frequently asked questions (FAQ)

Can I integrate my own server instead of the cloud?

Not at the moment.

How are my projects encrypted in the cloud?

Currently, there is no end-to-end encryption; projects are encrypted at rest and in transit. The Shapr3D team has access to your projects but the team can only process your content to:

  • Grant you access to the services and any corresponding services, such as Sync and conversion services.
  • Maintain the services so they are in working order, such as troubleshooting or responding to incidents.
  • Comply with any legal requirements or governmental requests. 
  • Research how the services are used so the team can improve them.

Note: If you explicitly allow the Shapr3D team to access your content, that means the team can access your projects for the purposes shared above. 

Where are the storage servers physically located? Under what circumstances will you allow third parties to access them?

Storage servers are located in the Ireland region of Amazon Web Services. Shapr3D does not allow third parties to access projects stored via Shapr3D Sync, except for situations in which the company must comply with any legal requirements or governmental requests.

Shapr3D crashed and I lost my work. Can my project still be restored?

Yes. As long as Sync is enabled, your work is not completely lost. If you submit a request and provide Shapr3D consent to recover your work, our support team will do everything to help restore your project(s).

 

To learn more about your rights, what kind of personal data we collect, and other related information about these types of policies, visit our Privacy Policy, Data Processing Agreement, and Terms and Conditions pages.

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