At Shapr3D, your data privacy is our priority. This article outlines how we handle and protect personal data in accordance with legal requirements.
User rights
- Access & Correction: Users can request a copy of their personal data, request corrections, and even request deletion where applicable.
- Consent & Objections: You can withdraw consent for marketing communications or object to data processing for certain purposes at any time.
- Data Portability: We offer the right to move your data to a third party upon request.
- Data Retention: Personal information is stored for as long as necessary to fulfill contractual obligations or comply with legal requirements.
Data Collection
- Data Provided by Users: This includes identity data (name, email), interaction data (queries, feedback), and payment data (credit card details).
- Data Collected Automatically: This includes IP addresses, browser information, and location data collected through device settings or the Shapr3D application.
- Educational License Holders: Additional information like institutional affiliation, school ID, and graduation year is collected for educational license verification.
Security Measures
- Encryption & Backup: All personal data is encrypted during transmission and stored securely. We also regularly back up data to prevent loss.
- Age Restrictions: Shapr3D is intended for users aged 18 and over, and no data is knowingly collected from children under the age of 13.
Opt out from sending data
When you first launch Shapr3D, a pop-up will appear, allowing you to opt out of data collection. If you choose to opt out, our analytics providers will stop collecting all feature usage data immediately, with a few exceptions:
However, there are exceptions:
- Crash reports will still be sent to Crashlytics so we can identify and fix crashes quickly. This crash report does not include any information that can be used, in itself, to identify individual users.
- The data required for registering to Shapr3D (your email address, CAD experience, purpose of using CAD, and field of expertise) will still be collected. Otherwise, we can’t send you onboarding emails. To stop receiving emails from us, click Unsubscribe in any of our emails. If you want to delete your account and user data, submit a request to our support team.
To learn more about your rights, what kind of personal data we collect, and other related information about these types of policies, visit our Privacy Policy, Data Processing Agreement, and Terms and Conditions pages.